contact us

Design Visit & Brochure Requests - 0800 789 789

If you would like to book a free home design visit, request a free brochure or find your nearest showroom please give us a call.

Call Centre Opening Times:

Monday-Thursday - 8.30am-7.30pm

Friday - 8.30am-6pm

Saturday - 9am-6pm

Sunday - 10am-5.30pm

Alternatively you can email us at camberley.direct@sharps.co.uk

 

 

Existing Customer Enquiries - 01902 483000

If you have already bought a Sharps bedroom and have a query with your order or product, please call our Customer Services team on 01902 483000 or email customer.service@sharps.co.uk

Customer Service Opening Times:

Monday-Friday - 8am-6pm

Please provide your Full Name, Address, Account Number and Contact Telephone Number to help us to investigate your query.

 

 

Media & PR Enquiries

For all media and PR enquiries ONLY, please call 01276 802006 or email pr@sharps.co.uk

 

 

Complaints procedure  

Sharps Bedrooms Limited aim to provide the highest levels of service to all of our customers.

If you ever feel that you expectations have not been met then please contact us at customer.service@sharps.co.uk

We will acknowledge your communication within 24 hours and advise you of the name and contact details of who will be handling matters for you.

Alternatively, you can call us on 01902 483000 or write to:

Customer Relations Department Sharps Bedrooms Limited Springvale Park Industrial Estate Bilston Wolverhampton WV14 OQL

In the unlikely event that our customer service team are unable to resolve your complaint, you can refer your complaint to RetailADR. This is an independent organisation specialising in providing an Alternative Dispute Resolution service for consumers and retailers.

As a member of the organisation, we are bound by their code of practice and they can be contacted at enquiries@cdrl.org.uk

Alternatively, you can call the RetailADR on 0203 540 8063 or write to:

12-14 Walker Avenue, Stratford Office Village, Wolverton Mill, Milton Keynes, MK12 5TW

You may also use the European Commission’s electronic form: http://ec.europa.eu/odr